Job Title: Care Escort
Location: Tower Hamlets
Salary: Up to £17 per hour
Job Description:
A Care Escort is responsible for assisting and transporting patients or individuals within a healthcare facility. They ensure that patients are moved safely, efficiently, and with compassion while adhering to all healthcare protocols and regulations.
Key Responsibilities:
Patient Transport: Safely transport patients from one area of the healthcare facility to another, such as from their room to a diagnostic department or operating room.
Patient Comfort: Ensure the comfort and well-being of patients during transportation, providing emotional support and reassurance as needed.
Safety Compliance: Adhere to strict infection control, sanitation, and safety protocols to prevent the spread of infections or diseases within the healthcare facility.
Equipment Handling: Operate and maintain patient transport equipment, such as wheelchairs, stretchers, or beds, ensuring they are clean and in good working condition.
Communication: Maintain clear communication with healthcare staff, patients, and their families to coordinate patient transportation and address any special needs or concerns.
Privacy and Confidentiality: Uphold patient privacy and confidentiality at all times, following HIPAA regulations and institutional policies.
Emergency Response: Be prepared to respond to emergencies during patient transport, including providing basic first aid and alerting medical staff when necessary.
Documentation: Accurately document patient transport activities, including departure and arrival times, in the healthcare facility's records.
Adherence to Schedule: Follow a predetermined schedule for patient transport, ensuring that patients arrive at their appointments or procedures on time.
Customer Service: Provide excellent customer service to patients and their families, answering questions and addressing concerns courteously and professionally.
Training and Development: Participate in training programs to stay updated on safety procedures, equipment usage, and healthcare facility policies.
Qualifications:
Working Conditions:
A Care Escort's primary goal is to ensure the safety and comfort of patients during their movement within a healthcare setting, contributing to the overall quality of care provided by the facility.
Application Instructions:
Please send in your CV/resume or contact details to apply for this position.