Operations Manager - Hertfordshire

Title: Group Operations Manager. 

Location: Hertfordshire. 

Salary: £40,000 - £50,000 per annum. 

Responsibilities: 

Dialogue with clientele about customer service issues or queries. 

Communicate information to the departments filtered for management. 

Development of individual program budgets. 

Invoicing to funding sources, including calculation of completed units of service. 

Payroll management, including tabulation of accrued employee benefits. 

Disbursement of checks for agency expenses

Regular meetings with Executive Director around fiscal planning

Supervise and coach office manager on a weekly basis

Qualifications

Excellent communication skills both verbal and written

Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

Excellent interpersonal skills and a collaborative management style.

Budget development and oversight experience

Excels at operating in a fast pace, community environment

Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done

Persuasive with details and facts

Delegate responsibilities effectively

High comfort level working in a diverse environment.