Senior Beauty Therapists

Job Title: Senior Beauty Retail Therapists. NVQ 3 and 4.

Area: Central London and surrounding areas

This is an exciting opportunity to join a rapidly growing business.​ The Organic Pharmacy leads with innovation in the luxury organic health and beauty arena.

Job Scope

Ensure efficient operation of beauty rooms Under the general guidance and supervision of Store Manager and within the limits of established Organic Pharmacy policies and procedures Ensure the highest standard of client care and services at all time. Promotes the desired work culture around Ward Winning Ways and brand ethos

Key Job Responsibilities

Promote the beauty rooms by actively participating with internal and external promotional activities To actively manage trade test and sales assessments skills with feedback to Trainer and Human Resources Management To take responsibility for stock management and ordering for Beauty rooms To Train Junior Therapists on required skills i.e. Brazilians etc.

Responsible for carrying out VIP treatments and events when required
Encourage the promotion and sale of products in conjunction with beauty treatments Ensuring that end of day closure and till procedures are followed Working to meet treatment and sales targets
Self-Management

Comply with company regulations and provisions contained in the employment handbook Comply with company grooming and uniform standards Comply with timekeeping and attendance policies Actively participate in training and development programs and maximise opportunities for self-development
To maintain the appropriate attitude to reflect and promote the image of The Organic Pharmacy

Customer Service

Perform all treatments to the highest standard at all times Demonstrate service attributes in accordance with industry expectations and Company standards Maintain a high level of knowledge which will enhance the clients experience Demonstrate a service attitude that exceeds expectations

Take appropriate action to resolve client complaints
Be able to promote the Beauty and Health clinic products and services Maintain a high level of product and service knowledge of the company
General

Comply with the company corporate code of conduct at all times Familiarise yourself with the company vision and values which link to our desired behaviours that we expect all employees to display Perform other tasks at the level of the role as directed by your Store Manager in pursuit of the achievement of business goals Desire and ability to improve your knowledge and abilities through on-going Training.
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
Complete daily cleaning checklist and weekly deep cleanliness of Beauty rooms including all equipment, visual merchandised areas, treatment tools e.g cuticle nippers are hygienically cleaned and stored correctly Ensure that weekly salon orders and monthly non essentials are ordered to ensure that you are fully equip at all times.