Web Ops Engineer
Location: Manchester, UK
Contract: Permanent (P)
Salary: Band 7 GBP38,890 - GBP44,503
Closing Date: 03/06/2020
Recruitment start: 28/05/2020
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Job Summary
Digital Services within NICE is responsible for delivering and improving all NICE's digital services and applications. Our strategy is to deliver services that meet our users' needs.
We're a 50 strong department but we work in small agile teams of developers, designers, business analysts and others. We build a minimum viable product, then measure and iterate. We are constantly improving our services to make them simpler, clearer and faster for our 2 million users a month.
We solve challenging problems with interesting technology but it's not all about the tech. We encourage personal development, both technically and professionally. We do this through training, conferences, our library, through "air and share" sessions within the team and communities of practice.
Our office is located right next to Piccadilly Gardens in Manchester city centre. Although we are currently working from home as an organisation, whilst closely following government guidance on COVID 19.
The role
A challenging position based with our digital services team, you shall be expected to come into this directorate with the skills and knowledge to hit the ground running, and to do so we will provide you with the latest technologies to work with.
We are looking for passionate web operation engineers who care about the building, running and improving infrastructure systems. You will collaborate with delivery teams to provide infrastructure and operational support for new and existing digital services. We expect you to be familiar with cloud infrastructure providers, configuration management techniques, as well as working practices such as continuous integration and continuous deployment.
We'll give you the opportunity to develop yourself technically and professionally.
The role will be part of an existing 24/7 support rota after the probationary period and will include some unsociable hours. This will attract an on call allowance of 9.5% when you join the rota.
Main responsibilities
As a Web Operations Engineer at NICE you'll:
Build and configure new secure server platforms and the automated tooling to do so. Maintain existing infrastructure and suggest improvements. Have a good knowledge of modern web protocols and security standards. You'll be a continual learner, keeping up to date with modern infrastructure tools and techniques. Contribute to the WebOps community of practice by sharing knowledge and skills. Person specification.