Retail Assistant Manager who has good team leadership and supervisory skills with fashion store management experience, who is results-driven and has experience of delivering excellent customer service is required for a busy Community Charity Shop based in Crowthorne, Berkshire.
This is not your normal Charity Shop. It has the look and feels of any well-presented high street store. And better still, the store is raising much-needed funds for the Charity, so they can keep on doing the work they were set up for.
SALARY: £19,054 pro-rata
LOCATION: Crowthorne, Berkshire
JOB TYPE: Part-Time, Permanent
HOURS: 24 Hours per Week, 3 Days per Week, including Saturdays on a rota
PLEASE NOTE: This role involves some manual handling, lifting, carrying, sorting, displaying and presenting stock showing items and the store at their optimum.
APPLICATION PROCESS: Once you’ve applied via this site, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.
JOB OVERVIEW
We have a fantastic new job opportunity for a Retail Assistant Manager who has good team leadership and supervisory skills with fashion store management experience, who is results-driven and has experience of delivering excellent customer service.
As the Retail Assistant Manager, you will effectively manage a team of staff and volunteers, whilst maintaining high standards of excellent customer service and visual merchandising skills.
Working as the Retail Assistant Manager you will be customer-focused and support the Shop Manager with the day-to-day management of the shop, which will include deputising for the Shop Manager when they are absent.
As a successful candidate, you will have a fantastic opportunity to be part of a busy community shop offering an extensive product range and a unique shopping experience where you will find the best quality pre-loved stock across all departments. You will be part of a developing business that supports people in the local community.
DUTIES
Your duties as the Retail Assistant Manager:
Support the Shop Manager with the day-to-day management of the shop
Assist in the completion of weekly paperwork
Follow agreed cash handling procedures
Take responsibility for daily banking when required
Support the management of stocktakes
Create a welcoming, happy and professional atmosphere for customers and the shop team
Provide excellent customer service at all times
Maintain high standards of visual merchandising, window displays and housekeeping
Support the shop manager to manage and motivate the shop team and volunteers to deliver targets and excellent customer service
Supervise a team of staff and volunteers including arranging appropriate staffing levels, assisting with staff recruitment, induction and training
Act as the accountable key holder for the shop when required
CANDIDATE REQUIREMENTS
Essential
Recent retail experience in a supervisory role, including sales targets
Experience of working in a fashion environment with brand knowledge
Experience of cash handling
Knowledge of Health and Safety obligations
Be flexible, and be willing to work additional hours, when required
Demonstrable skills in written and spoken English that are adequate to enable effective communication about relevant topics with customers and colleagues
Willingness and ability to demonstrate a commitment to the Charity’s values
Desirable
Experience of recruiting and managing volunteers and working within a charity
Experience of working for a charity
Ability to use and work with IT systems e.g. Stock IT system including Word, Excel and email
Current driving licence with insurance cover for “Business Use” is desirable
HOW TO APPLY
APPLICATION PROCESS: Once you’ve applied via this site, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email.
CV’s of Job Applicants meeting this requirement may also be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P5705
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