Operations Manager - Telecoms (CF)

Nmcn work in partnership and collaboration with our customers, to deliver a major built environment and critical national infrastructure projects across the UK. Our specialist engineering and construction teams bring multi-sector innovation and technical skill - from building and highways to large-scale water networks and treatment plants. 

Our Telecoms business provides the management and delivery of national and regional network infrastructure to major communications providers. This includes installations, improvements, repairs and 24-hour emergency response networks to high-speed fibre networks. We apply our expertise at each stage of the project lifecycle to ensure smooth delivery to our customers and clients.

We are looking to recruit an Operations Manager with proven experience in the Telecoms delivery industry, to be based in our Yorkshire offices. Your main responsibility will be to provide safe, efficient management of the contracts, whilst providing strong leadership for the operational and planning function and to act as an ambassador of nmcn with the client. You will also ensure the commercial and site delivery targets are met, whilst driving the safety standards for all works.

What you'll be doing day today

Ensure that all QESH procedures are adhered to and that all activities are carried out with due regard to the Health and Safety of all employees, clients and members of the public.

To provide clear and inspirational leadership to the regional team that results in the delivery of all contract targets and devolves ownership of this delivery to individual team members.

Control and manage resources within the contract to achieve the productivity and efficiency targets set.

Manage and plan the contract resources and activities to meet the financial, operational environmental and quality targets.

Ensure that all employee relations issues on the contract are managed efficiently and effectively. Provide constructive challenge whilst building project teams which encompass various disciplines (e.g. Ops / NRSWA / Scheduling / Commercial).

Manage and develop relationships by maintaining regular contacts with the relevant client representatives.

Continual review of resources and activities with a view to maximising the operational performance and ensuring cost-effectiveness.

Continual review of existing working practices with a view to introducing alternatives promoting efficiency, through monitoring and analysing performance.

Look for ways to increase/ exceed customer satisfaction whilst maintaining the company's financial position.

Be accountable for the P+L for the area of operation. Have a complete understanding of the financial status of the area of responsibility and be able to report as required on the level of performance and adherence to targets. Be able to develop ways to improve performance in keeping with company requirements.

Be responsible for cash flow for the area of operation and the timely resolution of accounts.

Provide support to the Operations Director in all areas of the contract as required. The experience we're looking for

Extensive experience within the Telecoms Delivery industry

Extensive experience of managing high performing teams, across business-critical contracts

Extensive understanding of building new fibre infrastructure and associated network builds

Excellent communication and stakeholder management skills

IT Literate with proficiency in Microsoft Office

Full UK Driving Licence What we can offer you

Competitive Salary

Company car / Car allowance

25 days holiday + bank holidays

Holiday trading scheme

Private Medical Insurance

Bonus incentive

Perks at work scheme (discount from high street retailers)

Free eye test vouchers

Employee share scheme

3x life assurance

Free Parking

Flexible Working

5% enhanced pension contribution Please note - we may have to close applications to this role sooner than anticipated based on the number of applications received.