Host / Reservationist.
Reporting to: General Manager & Managers.
Salary: £9-£11 p.h depending on experience, + tips, service charge, and other incentives.
Who are we?
It all started with The Ten Bells in Spitalfields when The East London Pub Co was founded in 2014.
We now have 5 incredible sites in London across Spitalfields, Soho & Camden and are opening South London's most exciting new venue!
The venue?
The Saxon - South London's hottest new opening! Think fresh, raw & edgy - the perfect day to night neighbourhood hangout. Spread over 6 floors with a private dining room, 2 bars and a large roof terrace, fresh all-day dining and a creative drinks & cocktail menu. The Saxon will have something for everyone whether it's a family gathering, sexy date night or a buzzy night out with your mates, all are welcome here!
The role?
We are looking for incredibly passionate and driven Hosts & Reservationists who have at least 2 years of experience working in pubs, bars and restaurants. This role will suit someone that loves face-to-face customer interaction on hosting on the door, as well as being incredibly organised and who enjoys coordinating bookings and enquiries. You will be hungry to progress and grow your career as we grow as a company.
We need a confident door whizz who can keep a calm and clear head when things get busy with impeccable organisation skills. When hosting you will be the first point of contact as our guests walk through the doors – you will oversee allocating tables to sections, greeting our guests and bidding them farewell at the end of the night. On the reservations shifts, you will organise our bookings system, make sure our enquiries are all confirmed and organise any other ad-hoc duties relating to our bookings.
This role is suitable for an experienced host/hostess that wants to expand into reservations and potentially progress into an office-based position in the future.
Requirements?
· Be full of personality, ambition & energy
· Have at least 2 years experience working in hospitality
· Incredibly organised and able to multi-task with easy
· Experience in high volume, fast-paced bars, pubs or restaurants
· Excellent customer service skills love engaging with our guests
· Team player – don’t be a dick!
· Passionate – you must genuinely love people!
We like to have fun at East London Pub Co, we want people to be relaxed, succeed, and enjoy themselves.
Why work for us?
· 28 days holiday
· True Potential pension scheme
· Career progression with the supplier and in-house training
· E-Learning – FLOW
· Company incentives & perks
· 20% off drink in all venues
· 50% off food in all venues
· Refer a friend scheme
· Bonus scheme.